# A Library Discovery Service to Facilitate Groundbreaking Discovery Scholarly success depends on intuitive discovery of ground-breaking insights and information across your library’s collections. The Primo library discovery service offers revolutionary technologies like conversational search to optimize outcomes for library users and staff. Watch the Video ## Primo - Next Discovery Experience User Interface - Primo Research Assistant - Smart Discovery - Coverage and Access - Efficiency and Effectiveness - Library Integration ### Optimize discovery and collection usage Designed in close collaboration with the library community through a dedicated UX focus group, the new user interface is intuitive and streamlined. This Primo library discovery service is tailored to the specific needs of academic libraries and their users, offering a richer and modern discovery experience. The new user interface is a key element of the Next Discovery Experience (NDE), which places users at its core and aims to enhance research efficiency, enhance the way academic research is conducted. Designed to highlight library collections, the Next Discovery Experience ensures a seamless transition from resource management to discovery. Read Less ### A generative AI-powered library discovery service designed to enhance patron engagement A generative AI-powered library discovery service enhances patron engagement by enabling intuitive searches and exploration. It helps library users make the most of trusted library resources through a more natural and efficient discovery experience. Powered by a RAG (Retrieval Augmented Generation) architecture and grounded in the extensive Ex Libris CDI (Central Discovery Index), the Primo Research Assistant provides users a reliable starting point for their academic research. It supports proper source referencing and ensures accurate attribution to original authors. Read Less ### The Discovery Experience Users Expect Did you know that more than 85%\* of college students are using AI in their studies? This shift is changing the expectations of library technology, with students demanding faster and more personalized results. It’s especially true with discovery systems which is the entry point to your library’s collection. Give your library users access to a wealth of trusted scholarly materials and the most relevant resources related to their research. This library discovery service includes smart recommendations in a single search interface, anytime, and from any device. Read Less ### Maximize the Usage of Your Library Resources Using an open API, any library can integrate the Primo library discovery service into their existing systems and provide an academic AI powered research experience for their users. Expose a wealth of content and resources to your patrons via the Central Discovery Index. Increase the use of unique library content via showcases and special collections. Promote the visibility and accessibility of your library services via QuickLinks and other features. Demonstrate value to decision-makers through advanced analytics. [Expand](/content/products/primo-discovery-service/index.html) The stars are aligned, and we are actively working towards the Next Discovery Experience, including development of: - New UX for Primo Pages - Linked Data Experience - User Engagement Analytics - Taking Advantage of New AI Technology Read Less ### Support the Art of Librarianship Primo empowers libraries by helping them operate more effectively and efficiently. It offers a wide range of user interface customizations, open APIs, and seamless integrations with Alma and other library solutions. Libraries can take advantage of advanced harvesting and normalization tools, adjust how collections are displayed and fine-tune search result rankings to meet local needs. The library discovery service also connects discovery with broader academic research systems and enhances productivity through robust analytics and end-to-end workflows. Designed for both individual institutions and consortia, Primo empowers libraries to improve the user experience and focus more strategically on high-impact services. Read Less ### Embedding discovery in the academic ecosystem Connect your discovery platform with Alma’s library management system research solutions, teaching and learning platforms, student mobile devices and apps and other tools, with Primo’s out-of-the-box product integrations and open APIs. Connect your discovery platform with Alma’s [library management system](/content/products/alma-library-services-platform/index.html) research solutions, teaching and learning platforms, student mobile devices and apps and other tools, with Primo’s out-of-the-box product integrations and open APIs. Read Less ## Primo ## Next Discovery Experience User Interface ### Optimize discovery and collection usage ## Primo Research Assistant ### A generative AI-powered library discovery service designed to enhance patron engagement ## Smart Discovery ### The Discovery Experience Users Expect ## Coverage and Access ### Maximize the Usage of Your Library Resources Expand > The stars are aligned, and we are actively working towards the Next Discovery Experience, including development of: - New UX for Primo Pages - Linked Data Experience - User Engagement Analytics - Taking Advantage of New AI Technology Read Less ## Efficiency and Effectiveness ### Support the Art of Librarianship ## Library Integration ### Embedding discovery in the academic ecosystem ## Primo’s [Latest News](/content/latest-news/?prd%5B%5D=493/index.html) & [Blog](/content/blog/category/primo/index.html) - 1 - 2 - 3 - ... - 46 - 47 - 48 #### [State Library Victoria – Unlocking 4.5 Million Titles Through Patron-First 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Ex Libris Content Section Available on Knowledge Center](/content/announcement/new-dedicated-ex-libris-content-section-available-on-knowledge-center/index.html) [**Ex Libris Announces Development and Ongoing Release of Next Discovery Experience**](/content/announcement/ex-libris-announces-development-and-ongoing-release-of-next-discovery-experience/index.html) [Click here to learn more about the Ex Libris Next Discovery Experience and its four continuous and evolving pillars:\\ \\ – New UX for Primo pages\\ \\ – Linked Data experience\\ \\ – User engagement analytics\\ \\ – Creating new experiences with AI discovery assistance](/content/announcement/ex-libris-announces-development-and-ongoing-release-of-next-discovery-experience/index.html) Our customer stories - 1 - 2 - 3 - ... - 24 - 25 - 26 Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing Allie Verbovetskaya Web and Mobile Systems Librarian, City University of New York [Watch video](/content/products/primo-discovery-service/#/index.html) How Saint Mary’s College, The New School, and Florida Virtual Campus position their libraries on campus [Read More](/content/blog/customer_stories/how-saint-marys-college-the-new-school-and-florida-virtual-campus-position-their-academic-libraries-on-campus/index.html) State Library Victoria [Read More](/content/blog/customer_stories/state-library-victoria/index.html) Putting students first: How MacEwan University modernized resource sharing with Rapido [Read More](/content/blog/customer_stories/putting-students-first-how-macewan-university-modernized-resource-sharing-with-rapido/index.html) University of Rochester - Pioneering Discovery with the NDE UI [Read More](/content/blog/customer_stories/university-of-rochester-pioneering-discovery-with-the-nde-ui/index.html) “By staying true to these values, we created a search and discovery experience that balances usability, flexibility, and innovation.” Early adopter Clarivate [Read More](/content/wp-content/uploads/NDE-UI-Guidelines-1.pdf) “When I learned that there was an API available for our university's library, I thought, ‘Fantastic! 
 This gives my research team the ability to create experimental search interfaces using real data.” Dr. Orland Hoeber University of Regina [Read More](/content/blog/customer_stories/the-implementation-discussions-with-the-ex-libris-team-were-positive-and-enjoyable/index.html) "the implementation discussions with the Ex Libris team, we engaged in direct conversations about how to adapt existing tasks to the new system and streamline our workflows" Library Staff National Kaohsiung University of Hospitality and Tourism [Read More](/content/wp-content/uploads/NKUT-Case-Study-final.pdf) "The number of registered users since the launch of Alma and Primo has increased by almost 20,000 - it's great!" Jaroslav Sivák Charles University [Read More](/content/blog/customer_stories/the-number-of-registered-users-since-the-launch-of-alma-and-primo-has-increased-by-almost-20000-its-great/index.html) “Sourcing and filling each request in Rapido takes few steps compared to the multiple steps involved with our old system” Roshan Thapa Charles Sturt University [Read More](/content/blog/customer_stories/sourcing-and-filling-each-request-in-rapido-takes-few-steps-compared-to-the-multiple-steps-processes-and-systems-involved-with-our-old-system/index.html) "Having an open solution is important because it allows us to connect all of our systems to other systems across campus." Eduardo Prieto University of Miami [Watch video](/content/products/primo-discovery-service/#/index.html) "The last Alma release is very exciting. It's a major milestone for Ex Libris in the Linked Data development." Xiaoli Li University of California, Davis [Watch video](/content/products/primo-discovery-service/#/index.html) “\[Rapido\] makes the process as seamless as accessing items in the library’s own collection.” Jennifer Young East Tennessee State University [Read More](/content/blog/customer_stories/rapido-makes-the-process-as-seamless-as-accessing-items-in-the-librarys-own-collection/index.html) “We were looking for certain requirements and Alma met all those criteria.” Van Duong Royal Melbourne Hospital [Read More](/content/blog/customer_stories/we-were-looking-for-certain-requirements-and-alma-met-all-those-criteria/index.html) [Read More](/content/blog/customer_stories/its-much-easier-to-manage-the-content-and-troubleshoot-errors-with-everything-in-one-system-and-cz-updates-coming-every-week/index.html) “With all the change we have seen … you can’t wait too long to adapt. Every five years, at least, you have to put everything on the table and rethink, from scratch.” François Renaville University of Liège [Read More](/content/wp-content/uploads/Reflecting-on-the-Next-Discovery-Experience-Interview-Feb-2024.pdf) “Primo was the one place where we could integrate all the different resources that we have and give differentiated access to the different user groups.” Knut Bøckman Royal Danish Library [Read More](https://www.youtube.com/embed/ceV4PLFecO0?si=toP4mWHb6cxH5o--) "I don't think we would have been able to do a lot of the things that we've done without that type of customization framework." Allen Jones The New School Library and Archives [Watch video](/content/products/primo-discovery-service/#/index.html) Explore how SBART improves user experience and increases visibility using Alma & Primo SBART [Watch video](/content/products/primo-discovery-service/#/index.html) "When you take a look at Alma and what Alma can do and how that can be restructured that can open your mind to new possibilities." Julie Kane Washington & Lee University [Watch video](/content/products/primo-discovery-service/#/index.html) "We've been able to do a lot of streamlined workflows with the same amount of staff, and we really appreciated working with the tools." Pascal Calarco University of Windsor [Watch video](/content/products/primo-discovery-service/#/index.html) “Find out why an academic library at a specialist college transformed its services and operations through Alma, Primo and Leganto." Laura Pilsel Harper Adams University [Read More](/content/wp-content/uploads/Harper_Adams_University_Case_Study_V3-1.pdf) Supporting the Imperial College Library Mission with Ex Libris Higher-Ed Cloud Solutions Katherine Rose, Katharine Thompson, James Garry Imperial College, London [Read More](/content/wp-content/uploads/Imperial-College-London-Higher-Ed-Cloud-Solutions-Portfolio-Case-Study.pdf) Demonstrating and Deepening the Library's Value with Ex Libris Higher-Ed Solutions Helen Woolfries Kingston University London [Read More](/content/wp-content/uploads/Kingston-Ex-Libris-Higher-Ed-Cloud-Solutions-case-study.pdf) Alma & Primo at Vanderbilt University Dale Poulter Vanderbilt University [Watch video](/content/products/primo-discovery-service/#/index.html) Primo at KU Leuven: The New Primo UI and the Primo Community Mehmet Celik Senior Business Consultant, KU Leuven [Watch video](/content/products/primo-discovery-service/#/index.html) Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing Allie Verbovetskaya Web and Mobile Systems Librarian, City University of New York [Watch video](/content/products/primo-discovery-service/#/index.html) How Saint Mary’s College, The New School, and Florida Virtual Campus position their libraries on campus State Library Victoria [Read More](/content/blog/customer_stories/state-library-victoria/index.html) Putting students first: How MacEwan University modernized resource sharing with Rapido [Read More](/content/blog/customer_stories/putting-students-first-how-macewan-university-modernized-resource-sharing-with-rapido/index.html) University of Rochester - Pioneering Discovery with the NDE UI [Read More](/content/blog/customer_stories/university-of-rochester-pioneering-discovery-with-the-nde-ui/index.html) “By staying true to these values, we created a search and discovery experience that balances usability, flexibility, and innovation.” Early adopter Clarivate [Read More](/content/wp-content/uploads/NDE-UI-Guidelines-1.pdf) Dr. Orland Hoeber University of Regina [Read More](/content/blog/customer_stories/the-implementation-discussions-with-the-ex-libris-team-were-positive-and-enjoyable/index.html) Library Staff National Kaohsiung University of Hospitality and Tourism [Read More](/content/wp-content/uploads/NKUT-Case-Study-final.pdf) "The number of registered users since the launch of Alma and Primo has increased by almost 20,000 - it's great!" Jaroslav Sivák Charles University “Sourcing and filling each request in Rapido takes few steps compared to the multiple steps involved with our old system” Roshan Thapa Charles Sturt University "Having an open solution is important because it allows us to connect all of our systems to other systems across campus." Eduardo Prieto University of Miami [Watch video](/content/products/primo-discovery-service/#/index.html) "The last Alma release is very exciting. It's a major milestone for Ex Libris in the Linked Data development." Xiaoli Li University of California, Davis [Watch video](/content/products/primo-discovery-service/#/index.html) “\[Rapido\] makes the process as seamless as accessing items in the library’s own collection.” Jennifer Young East Tennessee State University [Read More](/content/blog/customer_stories/rapido-makes-the-process-as-seamless-as-accessing-items-in-the-librarys-own-collection/index.html) “We were looking for certain requirements and Alma met all those criteria.” Van Duong Royal Melbourne Hospital [Read More](/content/blog/customer_stories/we-were-looking-for-certain-requirements-and-alma-met-all-those-criteria/index.html) François Renaville University of Liège [Read More](/content/wp-content/uploads/Reflecting-on-the-Next-Discovery-Experience-Interview-Feb-2024.pdf) “Primo was the one place where we could integrate all the different resources that we have and give differentiated access to the different user groups.” Knut Bøckman Royal Danish Library [Read More](https://www.youtube.com/embed/ceV4PLFecO0?si=toP4mWHb6cxH5o--) "I don't think we would have been able to do a lot of the things that we've done without that type of customization framework." Allen Jones The New School Library and Archives [Watch video](/content/products/primo-discovery-service/#/index.html) Explore how SBART improves user experience and increases visibility using Alma & Primo SBART [Watch video](/content/products/primo-discovery-service/#/index.html) "When you take a look at Alma and what Alma can do and how that can be restructured that can open your mind to new possibilities." Julie Kane Washington & Lee University [Watch video](/content/products/primo-discovery-service/#/index.html) "We've been able to do a lot of streamlined workflows with the same amount of staff, and we really appreciated working with the tools." Pascal Calarco University of Windsor [Watch video](/content/products/primo-discovery-service/#/index.html) “Find out why an academic library at a specialist college transformed its services and operations through Alma, Primo and Leganto." Laura Pilsel Harper Adams University [Read More](/content/wp-content/uploads/Harper_Adams_University_Case_Study_V3-1.pdf) Supporting the Imperial College Library Mission with Ex Libris Higher-Ed Cloud Solutions Katherine Rose, Katharine Thompson, James Garry Imperial College, London [Read More](/content/wp-content/uploads/Imperial-College-London-Higher-Ed-Cloud-Solutions-Portfolio-Case-Study.pdf) Demonstrating and Deepening the Library's Value with Ex Libris Higher-Ed Solutions Helen Woolfries Kingston University London [Read More](/content/wp-content/uploads/Kingston-Ex-Libris-Higher-Ed-Cloud-Solutions-case-study.pdf) Alma & Primo at Vanderbilt University Dale Poulter Vanderbilt University [Watch video](/content/products/primo-discovery-service/#/index.html) Primo at KU Leuven: The New Primo UI and the Primo Community Mehmet Celik Senior Business Consultant, KU Leuven [Watch video](/content/products/primo-discovery-service/#/index.html) Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing Allie Verbovetskaya Web and Mobile Systems Librarian, City University of New York [Watch video](/content/products/primo-discovery-service/#/index.html) [For all customer stories](/content/community/customers/index.html) ## Our team of experts looks forward to hearing from you Loading... ## We play nice with ### Check out the wealth of content offered by Primo - Records in the Central Discovery Index (CDI) - Searches weekly - Content neutral ### Ex Libris [Webinars](/content/webinars-explore-learn/index.html) - 1 - 2 - 3 - ... - 28 - 29 - 30 On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/Alma_2025_Roadmap_Webinar_Series) ## Primo VE NDE configuration (Part of the 2025 Roadmap Webinar... Please join us for this session in which we will demonstrate live the various configuration options for the Primo VE NDE. We will look at configurations which do, as well as do no... [Watch Now](https://youtu.be/3C3eH60Q1ns) On demand ## Regional webinar – Middle East – Content Provide... A Webinar dedicated to content providers based in Israel. The webinar provides an overview of Alma, Community Zone, CDI, and the Provider Platform. Read more [Watch Now](https://www.youtube.com/watch?v=0QtGXTj9TX0) On demand ## NDE UI Onboarding in Practice This webinar, conducted on February 2026, was designed for libraries preparing to onboard or currently onboarding to the NDE UI. It covered real onboarding scenarios from the field... [Watch Now](https://youtu.be/2VDo4w2Y4kc) On demand ## Make the Most of the New Search UX The new search interface is full of new capabilities and ways to save time and effort come learn how to make the most of the new search. [Watch Now](https://videos.clarivate.com/watch/Cr5uGFLjqHb5HGZJDCjWpf) 04 Jun 2026 Upcoming [Part of series](https://s3.eu-central-1.amazonaws.com/exl-edu.com/Presentations/Other/2026+Roadmap+Webinar+Series.html) Please choose time APACAmericas & EUChoose Webinar Time ## The Linked Open Data Editor for BIBFRAME – recent deve... In a previous webinar on March 5, we showed the Linked Open Data Editor with all its capabilities as of the March 2026 release. Since then, because of an aggressive and comprehensi... 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LjubljanaUnited Kingdom/ LondonLuxembourg/ LuxembourgSpain/ MadridUnited States/ MaltaFinland/ MariehamnBelarus/ MinskMonaco/ MonacoRussia/ MoscowNorway/ OsloFrance/ ParisMontenegro/ PodgoricaCzechia/ PragueLatvia/ RigaItaly/ RomeRussia/ SamaraSan Marino/ San MarinoBosnia and Herzegovina/ SarajevoRussia/ SaratovUkraine/ SimferopolMacedonia/ SkopjeBulgaria/ SofiaSweden/ StockholmEstonia/ TallinnEurope/TiraneRussia/ UlyanovskLiechtenstein/ VaduzEurope/VaticanAustria/ ViennaLithuania/ VilniusRussia/ VolgogradPoland/ WarsawCroatia/ ZagrebEurope/ZurichMadagascar/ AntananarivoIndian/ChagosIndian/ChristmasBrazil/ CocosIndian/ComoroIndian/KerguelenIndian/MaheIndian/MaldivesIndian/MauritiusIndian/MayotteIndian/ReunionSamoa/ ApiaNew Zealand/ AucklandPacific/BougainvilleCanada/ ChathamPacific/ChuukPacific/EasterPacific/EfatePacific/FakaofoPacific/FijiTuvalu/ FunafutiPacific/GalapagosPacific/GambierPacific/GuadalcanalPacific/GuamUnited States/ 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Over the past several months, due to an aggressive and comprehensive roadmap, as well as the completion of many Ideas Exchange and CERV requests, there have been many new developme... [Register](https://clarivatesupport.webex.com/weblink/register/r10e9555a27bd85f5763e2cd409c02894) I’m in: 23 Jun 2026 Upcoming ## AI in Practice: How Academic Libraries Are Transforming Core... Discussion about artificial intelligence in libraries is widespread. What is less visible is how AI is showing up in day‑to‑day academic library work. Join our upcoming webinar to ... [Register here](https://events.zoom.us/ev/AshfSOO7MH-uZ5Td_J48TCg_EFR7oAU2tkbAasKJn1tE9nsTqPFR~AiFgnyRkhJ0FGxHYxrS9XwhDpeY-KPSpu2sqh_Z0FaDveoq01p5vJMJnbSkXB28Sv82iAQVrMyAIFj0g6RmApbXS7Q) I’m in: Wednesday, Nov 12, 2025 at 11:00 AM GTM -5 Upcoming ## Effective email marketing strategies for libraries From onboarding new users or patrons to developing content that reflects your library voice and mission, you’ll learn how to craft email strategies that drive engagement, build tru... [Register now](https://discover.clarivate.com/Email_marketing_11122025?utm_campaign=Vega_Promote_LeadGen_Webinar_Nov12_AG_PLS_Global_2025&utm_source=ExLWebsite&utm_medium=Webinarpage) I’m in: On demand ## Smarter Resource Sharing. Faster Access. Watch this webinar featuring Ellen Knight from the University of Arizona, Kristine Shrauger from the University of Central Florida, and Loftan Hooker from Virginia Commonwealth Uni... [Watch Now](https://clarivate.com/academia-government/webinars/smarter-resource-sharing-faster-access/?utm_source=exlibris&utm_medium=interstitial&utm_campaign=rapido_leadgen_webinar_may12_ag_als_global_2026&campaignname=Rapido_LeadGen_Webinar_May12_AG_ALS_Global_2026&campaignid=701QO00001I6JhpYAF) On demand ## Understanding the Ex Libris Knowledgebase Ecosystem and unve... This 60-minute webinar provides a sneak peek into two enhancements scheduled for release in the 2nd half of 2026: 1\. The "Ingestion Information" Panel: We are introducing a new de... Read more [Watch Now](https://www.youtube.com/watch?v=zL_T_QOcdpg) On demand ## What’s New with Primo – Q2 2026 Watch this webinar presenting the latest features and enhancements in Primo and Primo VE, planned for release. Gain valuable insights to help you make the most of these new update... [Watch Now](https://youtu.be/SqUDzFBfNKA) On demand ## Provider Relations 2025 roadmap: Enhancing Content Provider ... Learn about Ex Libris' Provider Relations key initiatives for enhancing collaboration with content providers in 2025. Read more [Watch Now](https://www.youtube.com/watch?v=LD9zNVjvMLA) On demand ## Unveiling the New Ex Libris Provider Platform – A Webi... See how Ex Libris customers are using Alma to activate your resources from the Community Zone and learn about the Provider Platform which will allow you, as a provider, to see you... Read more [Watch Now](https://www.youtube.com/watch?v=mEih2-VOzyY) On demand ## Unveiling Supply Chain workflows, the new “Manifest” initiat... Dive deep into three key areas that impact the content journey: supply chain, expedited new collection processing, and provider feedback. Gain insights into the supply chain workfl... Read more [Watch Now](https://www.youtube.com/watch?v=3hd1iRczoiE) On demand ## Getting the Most Out of Customer Care – Ex Libris Prod... Join our Customer Care Webinar for a practical, behind-the-scenes look at how Clarivate Customer Care supports you across products and regions. [Watch Now](https://youtu.be/MEYRlmNfbpk) On demand ## Rialto Release Customer Education Session A quarterly session taking Rialto users through some of the most significant updates in the monthly product releases. Watch this overview of release highlights and demonstration of... [Watch Now](https://youtu.be/GhXdD3Cpdec) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## Physical Holdings retention in Alma (2026 Roadmap Webinar Se... Alma will support retention of the holdings record, in addition to the existing retention of physical items and bibliographic records. [Watch Now](https://youtu.be/9rwjmcPbGWc) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## The Linked Open Data Editor for BIBFRAME (2026 Roadmap Webin... Using the new Linked Open Data Editor for BIBFRAME Librarians will be able to create BIBFRAME records (work and instance) in a new editor. [Watch Now](https://youtu.be/0I6k0b3-SJc) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## AI based tools in Primo VE NDE (2026 Roadmap Webinar Series) The Primo Research Assistant and the Natural Language Search ("Ask Anything") are AI based tools in Primo VE NDE. [Watch Now](https://youtu.be/P_z2CUZJI_g) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## Customized Repository Search Bibliographic Indexes (2026 Roa... With this development each institution can customize bibliographic indexes to include those field(s) which are desired by the institution. [Watch Now](https://youtu.be/tMd_m2ngHmA) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## The new “Relative Date Index” in Alma (2026 Road... A new index allowing for the staff user to search entities via an "X days ago" relative date index has already been added (Nov. 2025) to the various 'Titles" searches. [Watch Now](https://youtu.be/knssgDOPHdw) On demand ## Academic AI in Action: Enhancing Library Services with Alma In this session, experts from Ex Libris’ Alma share how the close-knit Alma user community is helping shape the future of libraries through collaboration and shared innovation. Par... [Watch now](https://clarivate.com/academia-government/webinars/academic-ai-in-action-enhancing-library-services-with-alma/?campaignname=Alma_LeadGen_Webinar_Dec03_AG_ALS_Global_2025%20&campaignid=701QO00000swvV7YAI&utm_campaign=Alma_LeadGen_Webinar_Dec03_AG_ALS_Global_2025%20&utm_source=website&utm_medium=webinar_page=&utm_term=) On demand ## What’s New with Summon 2025 What’s New with Summon 2025 [Watch Now](https://youtu.be/IYZi77McfUQ) On demand ## Rialto Release Customer Education Session – December 2... The webinar focused on recent updates and enhancements to metadata, visibility features, search functionalities, and future improvements in the system's ordering and fulfillment pr... [Watch Now](https://youtu.be/S2HouB1Bzqg) On demand ## Content updates – 2024 in review As the end of 2024 is nearing, I would like to invite you to the last Quarterly content webinar that will review our achievements as well as a sneak peak to our plans for 2025. Read more [Watch Now](https://www.youtube.com/watch?v=II9AT-PgA3g) On demand ## Enhancing Alma metadata from non-MARC data sources Join us for our upcoming April webinar, where we'll showcase our team's efforts in using non-MARC sources to enrich Community Zone records. This session will highlight how we enhan... Read more [Watch Now](https://www.youtube.com/watch?v=n7uk5jRoa6Y) On demand ## CDI: Behind the Search Box Join Lieve Rottiers, Product Owner for Primo, and David Hanegbi, Senior Manager at Content Operations, for a practical session designed to help you better understand how CDI works ... Read more [Watch Now](https://www.youtube.com/watch?v=VUNOJdPNrSA) On demand ## What’s New in Primo – Q1 2026 Watch this live webinar to get caught up on recent and upcoming developments of Primo and Primo VE. Members of the Product Management team will recap the most recent release, highl... [Watch Now](https://youtu.be/ixFalKAhv-c) On demand ## Maximize Your Partnership with Ex Libris: A Deep Dive into A... This session provides a comprehensive overview of the Ex Libris auto-holdings integration, a powerful tool for automating the distribution of your electronic holdings to libraries ... Read more [Watch Now](https://www.youtube.com/watch?v=nLG7DISSzfc) On demand ## Primo Roadmap Webinar Jan 2026 An exclusive overview of the Primo Roadmap for 2026. Watch this webinar, where we highlight key initiatives, introduce exciting new developments, and share how these plans will con... [Watch Now](https://youtu.be/B6gU0dpsXaQ) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/Alma_2025_Roadmap_Webinar_Series) ## Primo VE NDE configuration (Part of the 2025 Roadmap Webinar... [Watch Now](https://youtu.be/3C3eH60Q1ns) On demand ## Regional webinar – Middle East – Content Provide... A Webinar dedicated to content providers based in Israel. The webinar provides an overview of Alma, Community Zone, CDI, and the Provider Platform. Read more [Watch Now](https://www.youtube.com/watch?v=0QtGXTj9TX0) On demand ## NDE UI Onboarding in Practice [Watch Now](https://youtu.be/2VDo4w2Y4kc) On demand ## Make the Most of the New Search UX The new search interface is full of new capabilities and ways to save time and effort come learn how to make the most of the new search. [Watch Now](https://videos.clarivate.com/watch/Cr5uGFLjqHb5HGZJDCjWpf) 04 Jun 2026 Upcoming [Part of series](https://s3.eu-central-1.amazonaws.com/exl-edu.com/Presentations/Other/2026+Roadmap+Webinar+Series.html) Please choose time APACAmericas & EUChoose Webinar Time ## The Linked Open Data Editor for BIBFRAME – recent deve... [Register](https://clarivatesupport.webex.com/weblink/register/rcd317229aecf1c0aeb12626e8defa1d5) I’m in: 09 Jun 2026 Upcoming [Part of series](https://s3.eu-central-1.amazonaws.com/exl-edu.com/Presentations/Other/2026+Roadmap+Webinar+Series.html) Please choose time APACAmericas & EUChoose Webinar Time ## New developments in physical fulfillment in Alma (2026 Roadm... [Register](https://clarivatesupport.webex.com/weblink/register/r10e9555a27bd85f5763e2cd409c02894) I’m in: 23 Jun 2026 Upcoming ## AI in Practice: How Academic Libraries Are Transforming Core... I’m in: Wednesday, Nov 12, 2025 at 11:00 AM GTM -5 Upcoming ## Effective email marketing strategies for libraries I’m in: On demand ## Smarter Resource Sharing. Faster Access. On demand ## Understanding the Ex Libris Knowledgebase Ecosystem and unve... Read more [Watch Now](https://www.youtube.com/watch?v=zL_T_QOcdpg) On demand ## What’s New with Primo – Q2 2026 [Watch Now](https://youtu.be/SqUDzFBfNKA) On demand ## Provider Relations 2025 roadmap: Enhancing Content Provider ... Learn about Ex Libris' Provider Relations key initiatives for enhancing collaboration with content providers in 2025. Read more [Watch Now](https://www.youtube.com/watch?v=LD9zNVjvMLA) On demand ## Unveiling the New Ex Libris Provider Platform – A Webi... Read more [Watch Now](https://www.youtube.com/watch?v=mEih2-VOzyY) On demand ## Unveiling Supply Chain workflows, the new “Manifest” initiat... Read more [Watch Now](https://www.youtube.com/watch?v=3hd1iRczoiE) On demand ## Getting the Most Out of Customer Care – Ex Libris Prod... Join our Customer Care Webinar for a practical, behind-the-scenes look at how Clarivate Customer Care supports you across products and regions. [Watch Now](https://youtu.be/MEYRlmNfbpk) On demand ## Rialto Release Customer Education Session [Watch Now](https://youtu.be/GhXdD3Cpdec) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## Physical Holdings retention in Alma (2026 Roadmap Webinar Se... Alma will support retention of the holdings record, in addition to the existing retention of physical items and bibliographic records. [Watch Now](https://youtu.be/9rwjmcPbGWc) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## The Linked Open Data Editor for BIBFRAME (2026 Roadmap Webin... Using the new Linked Open Data Editor for BIBFRAME Librarians will be able to create BIBFRAME records (work and instance) in a new editor. [Watch Now](https://youtu.be/0I6k0b3-SJc) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## AI based tools in Primo VE NDE (2026 Roadmap Webinar Series) The Primo Research Assistant and the Natural Language Search ("Ask Anything") are AI based tools in Primo VE NDE. [Watch Now](https://youtu.be/P_z2CUZJI_g) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## Customized Repository Search Bibliographic Indexes (2026 Roa... With this development each institution can customize bibliographic indexes to include those field(s) which are desired by the institution. [Watch Now](https://youtu.be/tMd_m2ngHmA) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/2026_Roadmap_Webinar_Series) ## The new “Relative Date Index” in Alma (2026 Road... [Watch Now](https://youtu.be/knssgDOPHdw) On demand ## Academic AI in Action: Enhancing Library Services with Alma On demand ## What’s New with Summon 2025 What’s New with Summon 2025 [Watch Now](https://youtu.be/IYZi77McfUQ) On demand ## Rialto Release Customer Education Session – December 2... [Watch Now](https://youtu.be/S2HouB1Bzqg) On demand ## Content updates – 2024 in review Read more [Watch Now](https://www.youtube.com/watch?v=II9AT-PgA3g) On demand ## Enhancing Alma metadata from non-MARC data sources Read more [Watch Now](https://www.youtube.com/watch?v=n7uk5jRoa6Y) On demand ## CDI: Behind the Search Box Read more [Watch Now](https://www.youtube.com/watch?v=VUNOJdPNrSA) On demand ## What’s New in Primo – Q1 2026 [Watch Now](https://youtu.be/ixFalKAhv-c) On demand ## Maximize Your Partnership with Ex Libris: A Deep Dive into A... Read more [Watch Now](https://www.youtube.com/watch?v=nLG7DISSzfc) On demand ## Primo Roadmap Webinar Jan 2026 [Watch Now](https://youtu.be/B6gU0dpsXaQ) On demand [Part of series](https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/Alma_2025_Roadmap_Webinar_Series) ## Primo VE NDE configuration (Part of the 2025 Roadmap Webinar... [Watch Now](https://youtu.be/3C3eH60Q1ns) On demand ## Regional webinar – Middle East – Content Provide... A Webinar dedicated to content providers based in Israel. The webinar provides an overview of Alma, Community Zone, CDI, and the Provider Platform. Read more [Watch Now](https://www.youtube.com/watch?v=0QtGXTj9TX0) On demand ## NDE UI Onboarding in Practice [Watch Now](https://youtu.be/2VDo4w2Y4kc) On demand ## Make the Most of the New Search UX The new search interface is full of new capabilities and ways to save time and effort come learn how to make the most of the new search. [Watch Now](https://videos.clarivate.com/watch/Cr5uGFLjqHb5HGZJDCjWpf) ### More about Primo [CentralDiscoveryIndex](/content/products/primo-discovery-service/content-index/index.html) [Learn More](/content/products/primo-discovery-service/content-index/index.html) [RelevanceRanking](/content/products/primo-discovery-service/relevance-ranking/index.html) [Learn More](/content/products/primo-discovery-service/relevance-ranking/index.html) [ExplorationServices](/content/products/primo-discovery-service/exploration-services/index.html) [Learn More](/content/products/primo-discovery-service/exploration-services/index.html) [SFXLinkResolver](/content/products/primo-discovery-service/sfx-link-resolver/index.html) [Learn More](/content/products/primo-discovery-service/sfx-link-resolver/index.html) ## Our Services All the Ex Libris consultants, trainers and experienced developers partner with you to tailor your solutions. Cloud Services Our revolutionary cloud services deliver exceptional reliability and the highest levels of security and data privacy across all institutional data, systems and processes. [Learn more](/content/services/cloud-services/index.html) Content Services We continuously grow and innovate our content services to support discovery and provide easy access to relevant information, optimizing every aspect of the research and learning experience. [Learn more](/content/products/content-product/index.html) Professional Services Our best-in-class professional services provided by our global teams ensure on-time and on-budget project implementation and we are with you every step of the way with on-going advice, training, and support. [Learn more](/content/services/professional-services/index.html) Support Services We are committed to ensuring a high level of satisfaction among our customers. Our dedicated support services team attends to your specific configurations and needs on time, every time. [Learn more](/content/services/support-services/index.html) FAQ ## What is a library discovery service? A library discovery service is a powerful search tool provided by libraries to enable users, such as students, faculty, and researchers, to search and discover a wide range of library resources from a single interface. These resources can include books, e-books, journals, articles, databases, multimedia items, and more. ## What are examples of library discovery tools? Library discovery tools assist users in finding and accessing various resources available within library collections. These tools encompass a range of platforms and systems designed to streamline the search process. For instance, library catalogs serve as comprehensive databases with information about books, journals, and other materials. Discovery layers and relevancy ranking offers a unified interface for searching across multiple library resources, including catalogs, databases, and digital repositories. Interlibrary loan systems facilitate the borrowing and lending of materials between libraries. ## How does Primo library discovery service impact student success? Primo streamlines access to library resources through a single, always-updated discovery solutions interface for all types, formats and providers. The library discovery service also supports information literacy with contextually related recommendations alongside search results and the option to explore collections managed in Alma. In addition, a virtual Patron Library Card can display holds, requests, fines and messages. ## How does Primo impact research and researchers? Researchers benefit from comprehensive library resource discovery solutions, with search results including contextually related recommendations for further research. Such relations can be created through a citation trail, book and article recommendation services, book reviews and interlinked book chapters. Patrons can also navigate library collections independently, with a virtual browse functionality, to find associated items through online catalogs and other digital resources. . ## How does Primo discovery service impact the library? The integration of Primo with Alma [library management system](/content/products/alma-library-services-platform/index.html) simplifies backend processes for academic library discovery, reducing the time needed for setup, configuration, data updates, and more. Libraries can boost productivity and shift focus to strategic services, including increasing library outreach through a customized discovery experience and maximizing resource investments. Library holdings can also be easily exposed to the web through an SEO-ready metadata structure. ## What resources does a Primo library discovery system access? 5.2B records in the [Central Discovery Index](/content/products/primo-discovery-service/content-index/index.html) of scholarly and academic resources of all kinds – journals, articles, books, videos, music, and more; local library catalogs and repositories, including electronic and print journals; Open Access content; commercial resources; and all ProQuest content. The Primo library discovery service platform includes a [link resolver](/content/products/primo-discovery-service/sfx-link-resolver/index.html) for electronic, digital and physical holdings, and the capability to search within journals for specific articles. ## Will Primo library discovery service work with our current systems? Yes. First, as a solution on the Ex Libris Higher Ed Platform, Primo is tightly integrated with Alma. Second, Primo offers a rich set of APIs for seamless integration with institutional and third-party systems. Primo meets faculty, researchers and students where they are, with branded discovery services, adaptable interfaces, and customization options (with Primo Studio Extend) that improve the user experience. ## How does Primo link to other Clarivate products? Primo library discovery service tightly integrates with Alma and other Ex Libris library systems and management, teaching and learning, resource sharing, and student engagement services. Integrations with other ProQuest and Clarivate services – such as Web of Science, RefWorks, EndNote, Syndetics Unbound, etc. – are also available. Primo discovery searches include access to ProQuest content by default and the Primo solution automatically updates in response to developments in Alma. ## Is there a Primo user community? Yes. Collaboration takes place through established channels such as the Product Working Groups, NERS and Idea Exchange, as well as through focus groups and ad-hoc discussions. Input from the community is a key driver of development, while users share innovations through the Primo Studio Extend forum. ## Does Primo support collaborative networks? Yes. Libraries sharing management of metadata, acquisitions, resources, and other services can easily allow patrons to search across their network, offering an accessible user experience. How patrons search other institutions, what holdings they see, and how requests are handled can be defined by members of the network. For example, patrons might be allowed to request materials directly from other libraries while signed into their own local Primo site. ## What about online security? Primo library discovery service lives on the Ex Libris Higher Ed Platform, where it enjoys all the data security and privacy measures of the Alma environment and other [Ex Libris](/content/site-root.html) products. For example, unique content is protected by the Amazon S3 cloud storage service, file integrity is continually verified, and any checksum discrepancies are automatically corrected. These safeguards are integral to Alma, relieving the library of all set-up and maintenance worries. ## Is Primo library discovery service hard to onboard? Absolutely not! Primo’s easy-to-use, intuitive end-user interface can be branded and seamlessly embedded in your institution’s learning management system. Librarians manage course materials, basic functions, and administer the Primo library discovery service through Alma, the system that they use every day.  Further, implementation support and customer service is provided to all libraries, and additional resources to support the process, such as tutorials, guides and how-to documents are available as well. ## Does Primo discovery service support Open Educational Resources (OER)? Certainly. The Ex Libris Central Discovery Index (CDI) includes multiple Open Access and OER collections – such as Open SUNY, OpenStax, and Open Textbook Library – which are fully discoverable in Primo. ## How does Primo impact operational efficiency? Records are updated in Primo in real time, without the need for export processes or reliance on OAI or FTP. Inventory changes are immediately integrated, and newly cataloged items are visible to patrons within minutes. Similarly, conditions for searches on a defined subset can be set and local metadata fields can be defined for display and search without the need for re-indexing before release to patrons. [Get\\ \\ Started](/content/products/primo-discovery-service/#/index.html) **We support Diversity, Equity and Inclusion,** helping to create a better tomorrow for everyone. [Learn more](/content/diversity-inclusion-equity/index.html) A2A